A 64-year old woman in a wheelchair got off the Metro Red Line train recently and found out that the elevator from the mezzanine area to the street level was not functioning. She and her caregiver were prompted to take the escalator, which also malfunctioned - sending both women tumbling backwards.
The wheelchair-bound woman suffered severe head trauma and died the next day. The caregiver suffered cuts and bruises; she will be fine. Statistics show that thousands of people are injured every year on escalators.
An investigation is underway to determine what happened. They are checking to see if there were warnings posted for wheelchair users not to use the escalator and if the caregiver made the decision to use it. If it is determined that the MTA did not issue proper warnings, they can be held liable for this woman's death. However, if the caregiver is found to be at fault, she can be held liable.
I would suggest the woman's family contact an experienced San Bernardino Personal Injury attorney who will stay on top of the official investigation and make sure their legal rights are protected.