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What are consumer rights when it comes to defective products?

When we purchase items, this is for a specific purpose. Consumers are under the impression that the things they buy will work the way that they were intended. Thus, when this does not occur, this is rather shocking. While this could mean a broken product, a defective product could also mean a dangerous product. And when a defective product harms a consumer, it is important to understand how their rights come into play.

What are consumer rights when it comes to defective products? When a consumer suffers a personal injury as a result of a defect in a product, it is possible to file a products liability claim. However, in order to succeed in such a claim, it is important to understand what type of defect is involved. This could help a victim better understand what happened and who to hold accountable.

There are three main types of product defects that could result in consumer injury. The first are design defects. This occurs when there is a defect in a manufacturer's design in producing a product. This is essentially an inherent flaw or error in a product's design that ultimately renders it dangerous. The second is a manufacturing defect. While manufacturers do not intend these defects to occur, these typically occur in the assembly of a product or a product's component. The final type is a defective warning. This occurs when a manufacturer fails to warn users of hidden dangers that may be present. This also includes instructions on how to properly use the product.

No matter the type of product that is deemed dangerous, if one of these three types of defects occurs, it is possible for a consumer to hold a liable party accountable. This could be the designer, manufacturer, retailer or a combination of these parties. A products liability claim could help an injured consumer recover compensation to cover medical bills, lost wages and other damages.

Source: FIndlaw.com, "Defective Products and Consumer Rights," accessed July 9, 2017

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